Frequently Asked Questions

Everything you need to know about shopping with Turquoise & Co.

How long will it take for my order to arrive?

Standard shipping typically takes 3-7 business days within the continental US. Express shipping options are available at checkout if you need your pieces sooner.

What is your return policy?

We offer a 30-day return window for all unworn items in their original packaging with tags attached. Please note that sale items are final sale and cannot be returned.

How do I know which size to choose?

Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for the most comfortable fit.

Are your materials ethically sourced?

Yes, at Turquoise & Co., we prioritize sustainability. We work exclusively with certified manufacturers who ensure fair wages, safe working conditions, and eco-friendly fabric processing.

Do you offer international shipping?

We currently ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and will be calculated at checkout.

How should I care for my Turquoise & Co. garments?

To maintain the quality of our fabrics, we recommend hand washing in cold water or using a delicate machine cycle. Always air dry to prevent shrinkage.